Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Mango UI - pre-login bootstrap error.
-
Currently running the beta version of Mango4. I put the latest updates to beta12 and also upgraded the AWS instance so I'm not sure what caused it, but I'm receiving the following error.
Any suggestions?
-
i see this same error when i tried to connect using my old ipad that is not up-to-date with the iOS.
Any chance you are using a very old device?
-
I'm running the lastest version of browsers. I've tried Brave and Chrome on OSX.
-
I suspect you will need to clear the Browser cache. We are working on a permanent fix for Mango 4 that will go out will the full release.
Any chance you could tell me:
- Did you have Mango 3.x running on that same host/port combo?
- What beta version are you running?
-
Cleared the cache and still have the same issue. The system is running on Beta 12 and Version 3 was previously installed on the server.
Can you think of another work around as the Cache clearing didn't work. -
Exit Mango, backup your mango folder, delete all files inside your existing mango\lib folder and unzip the mango-download-zip file to your mango folder. Accept override existing files.
