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How to log out a user from Mango
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Hello,
We've got a situation when people are logging into the Mango and leaving their sessions running for a while, which is increasing internet traffic.
Is there a way to gracefully log out someone without restarting the Mango please?
Appreciate your help.
Elena -
Welcome,
Go into the Administration -> System settings and change a login duration time from 48 hours to 1 or 30 minutes under the http server session setting
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Thanks Matt.
This didn't work for me. I've set the value to 5 minutes and after 15+ minutes everyone was still showing as Active in Events and I was able to navigate around without logging in again. -
Take note everyone still has active authentication tokens that are still valid. Once they expire they will be re-issued with new tokens with the new prescribed time limit that you set.
Fox
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Hi @Elena !
Did you solve the problem?
I'm having the same problem. I have arranged 1 minute and revoked Auth tokens for one of the users. Then logged in to the new browser, waited for 5 mins without any activity. Mango did not log out of the user. -
Go to each user and save their profile, that will force a log out
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Still not solved.
The problem is - I've got legacy users which have been deleted from the mango server when people left the company.
I'm unable to add them back (error says username already exist) and I can't see them in JSON export for Users. -
Might involve using the webmin to access the sql database and forcibly removing them then...
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@MattFox I revoked all auth tokens for each user, but still, mango did not force to log out.
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No you save the user, and that will refresh the session token.
But since you're using 4.0 that may not work in this instance.... -
