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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Windows 10 Services for Mango

    User help
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    • J
      JAST
      last edited by

      On the page for installing services for mango I see that the steps for installing services has been updated for versions 3.5 and higher. Is the yajsw still used for windows? Following the instructions posted return the follwoing error:
      0_1576250436458_Screen Shot 2019-12-12 at 2.02.16 AM.png

      1 Reply Last reply Reply Quote 0
      • R
        Ralf
        last edited by

        It looks like only for 3.5.x and lower:

        https://help.infiniteautomation.com/installing-services

        Did you run cmd with admin status?

        Since our last few win10 installations and a lot of trouble with win10 updates (delete the mango service via yajsw) we make it with the windows taskplaner and it works good and stable:

        0_1576273115328_1c58dfd3-00e6-4dcb-bf39-58a3a27806f9-image.png

        0_1576273210353_fbd630e4-5a2e-41d0-ab8b-20bd0984db4f-image.png

        0_1576273330723_153b7b70-8da4-4cbc-93f9-0f8a83148b47-image.png

        0_1576273402296_dbf583a4-4e90-4713-91a2-0ca974457898-image.png

        0_1576273460751_024f2900-5314-46ed-b33c-011c210f79bd-image.png

        Sorry for the german version...

        1 Reply Last reply Reply Quote 1
        • Jared WiltshireJ
          Jared Wiltshire
          last edited by Jared Wiltshire

          I need to review the Windows installation steps. I am sure you can still use YAJSW but the instructions need to be updated.

          Thanks @Ralf that looks like it could be a good solution for when I rewrite the instructions. @gquiroz Its called "Task Scheduler" in English.

          Developer at Radix IoT

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          • J
            JAST
            last edited by

            @Ralf vielen Dank!
            We hav been experiencing the same issue on Whindows 10. We're not sure what updates cause it, after some Windows updates the Mango service gets removed. Even running as admin, we still cannot start Service Mango. The instructions you sent work perfectly!
            @Jared-Wiltshire I'm including the english screenshots below:
            0_1576505467599_Screen Shot 2019-12-15 at 9.09.37 PM.png
            0_1576505474394_Screen Shot 2019-12-15 at 9.09.49 PM.png
            0_1576505515202_Screen Shot 2019-12-15 at 9.09.54 PM.png
            0_1576505546082_Screen Shot 2019-12-15 at 9.11.23 PM.png
            0_1576505528736_Screen Shot 2019-12-15 at 9.11.15 PM.png
            0_1576505576698_Screen Shot 2019-12-15 at 9.11.37 PM.png
            0_1576505588096_Screen Shot 2019-12-15 at 9.11.50 PM.png

            1 Reply Last reply Reply Quote 1
            • J
              JAST
              last edited by

              Hi there,
              I am running into this issue again. Unfortunately the proposed solution in this thread isn't sustainable.
              I am trying to run the Mango service.
              I see that the service is installed successfully,
              0_1588622327484_Screen Shot 2020-05-04 at 3.54.17 PM.png
              But when I try to start the service I get a couple of warnings related to reflective access and the service wont start.
              0_1588622432291_Screen Shot 2020-05-04 at 3.54.42 PM.png
              I am attempting to install services for Mango 3.7.7 using yajsw.zip on a 64 bit Windows 10 system with JDK-14.

              J 1 Reply Last reply Reply Quote 0
              • J
                JAST @JAST
                last edited by JAST

                I see that the warning is related to releases of JDK 9 and up https://issues.apache.org/jira/browse/GROOVY-8339
                I reverted to JDK 8 as a work around. Ran the installServices.bat without any issues; however, I am having problems with starting the service as an administrator, this time I am not getting any warnings on the command prompt. 0_1588681499423_Screen Shot 2020-05-05 at 8.22.46 AM.png
                I am not getting logs on C:\Mango\log and C:\Mango\yajsw\log
                Please advise

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                • J
                  JAST
                  last edited by JAST

                  This post is deleted!
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                  • J
                    JAST
                    last edited by

                    This post is deleted!
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