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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Datafile source Urgent errors

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    • MattFoxM
      MattFox
      last edited by

      Re: File Datasource breaks on file upload

      Hi all, I remember mentioning that errors crop up when a file does not necessarily have all of the data point values in one update. It appears it's happening again. Am using 3.5.4. Received over 2500 errors over the weekend alone just from all of my datasources importing CSV files.

      I guess the best way around this is change my error level?

      Thanks

      Fox

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

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      • phildunlapP
        phildunlap
        last edited by

        Hi Fox,

        I think you've got the word 'event' crossed with the word 'error.' Yes, it sounds like in your case, you would set the Not all points found in file alarm level to Ignore

        0_1541434221268_changeAlarmLevelDFDS.png

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        • MattFoxM
          MattFox
          last edited by

          Lovely job, thanks Phil.

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

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