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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Why we cannot see any users in mango

    User help
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    • H
      hornetgr
      last edited by hornetgr

      We are at 2.6.0 now, after the upgrade we lost the page with users.
      System said that we are missing the mango api module but even after intalled it we cannot access our defined users. Page is blank
      At version 2.5.2 this was ok.

      Best Regards
      Stathis

      P.S : we did a clean install of 2.7.12 in another machine just to test and also the same thing happened there. What we are missing here!

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      • phildunlapP
        phildunlap
        last edited by

        Hi Stathis,

        The first this I would try is clearing your browser's cache and deleting your Mango/work/jsp directory, then reloading the page. If that doesn't work, open the developer tools on the page and check for errors, and watch Mango/logs/ma.log (or could be Mango/bin/logs/ma.log if you're on Windows) for errors as you load the page.

        Keep in mind that 2.6 is many versions ago, so a likely step in any resolution I would offer is to upgrade.

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