Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

Import Config Status hangs when not used in browser

  • Using mango ver. 3.7.7
    I'm trying to streamline processes and that involves inserting new points and values automatically from an admin page outside of mango. Have been using the JWT to talk to the API via node with my own requests to the json import config and json import status.

    However, for some reason the http requests hangs until Mango finally responds with 100% complete as little as 15 seconds to 1 minute later.
    I was expecting incremental updates to I could poll like it is done in the dashboard.

    Can someone please enlighten me?