• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    How long should a Mango system update take?

    Mango Automation general Discussion
    2
    29
    7.6k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      Phillip Weeks
      last edited by

      Yes I asked it to do a full backup over night and
      this is it... and it is in the back folder and I click get backups but nothing shows in the listbox..

      0_1495484961391_upload-7e866d9c-49fa-4eac-b366-99958efa0943

      1 Reply Last reply Reply Quote 0
      • phildunlapP
        phildunlap
        last edited by

        Hmm. Well, it looks like you have a JSON backup and a NoSQL data backup. The JSON can be imported through the emport tools, then you can use the "Restore Database" tab on the /mango_no_sql.shtm page to get the data back. You may wish to post a picture of your SQL Database backup settings. I would guess either Mango wasn't running at the time the backup was set for, or it isn't configured to do H2 backups.

        1 Reply Last reply Reply Quote 0
        • phildunlapP
          phildunlap
          last edited by

          Whoops! I appear to have overlooked something. You do need to have the point ids to be able to restore this way. What happened to your existing H2 database? If it is gone entirely, you may need to look either further back to get the data point ID to XID set from your database prior to this process, or you'll have to start over.

          1 Reply Last reply Reply Quote 0
          • P
            Phillip Weeks
            last edited by Phillip Weeks

            Not sure but I did change the backup type from incremental to full last night and mango was running all night with no issues. And all data was there this morning. It was lunchtime today that I restarted mango and that's when it cleared out the database. Which I half expected to be honest. (

            1 Reply Last reply Reply Quote 0
            • P
              Phillip Weeks
              last edited by Phillip Weeks

              No no I started with a fresh noSQL database and imported the json structure then imported 62 million data values from the two ES boxes then I ran meta data on these for another 40 million timevalues. So the old db was gone from the start.

              Does mango inspect the backup file integrity before listing it because if a file or database subfolder was missing, would that not cause a faulty backup in itself?

              1 Reply Last reply Reply Quote 0
              • phildunlapP
                phildunlap
                last edited by

                Hmm. Nothing would have removed your database. Has your env.properties file changed?

                ls Mango/databases
                du -sh Mango/databases/*

                Do you have any errors while starting Mango?

                1 Reply Last reply Reply Quote 0
                • P
                  Phillip Weeks
                  last edited by

                  It appears there are 400mb under the database folder..
                  du -sh results
                  516K databases/mah2.h2.db
                  483M databases/mangoTSDB
                  8.0K databases/reports

                  0_1495488223931_upload-9e666d05-d822-4d58-beea-167be1f39c28

                  0_1495488401083_upload-422a79fe-e3b2-48ae-a778-1fa54a6df7b3

                  1 Reply Last reply Reply Quote 0
                  • phildunlapP
                    phildunlap
                    last edited by

                    512kB does seem small for an H2 database, but it doesn't make sense to me how your H2 database would have been removed, unless you removed it. So, you have no datapoints at all in the system? Are you sure the db.url in your env.properties didn't change? Do you have an mah2 file somewhere else in your Mango/ directory?

                    Without an H2 backup you cannot restore the point IDs and will be forced to import the data again.

                    1 Reply Last reply Reply Quote 0
                    • P
                      Phillip Weeks
                      last edited by Phillip Weeks

                      I did not physically remove it ... but is entirely possible I just have no clue what I am doing. To get a clean noSQL database I simply erased everything in the database folder and started mango. I assumed it would work as it did with the mysql version and create a new db on restart. But after I imported all the records I did further meta calculations and all the data was showing up on the watchlists.

                      the ma.log shows the last shutdown and restart and it seems to indicate the database directory was empty on restart..

                      ERROR 2017-05-22 09:54:12,029 (com.serotonin.m2m2.meta.MetaPointLocatorRT.execute:311) -
                      java.lang.NullPointerException
                      FATAL 2017-05-22 09:54:12,049 (com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointWrittenEntry.writeBatch:504) - Should never happen, data loss for unknown reason
                      java.lang.NullPointerException
                      FATAL 2017-05-22 09:54:12,050 (com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointWrittenEntry.writeBatch:504) - Should never happen, data loss for unknown reason
                      java.lang.NullPointerException
                      FATAL 2017-05-22 09:54:12,224 (com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointWrittenEntry.writeBatch:504) - Should never happen, data loss for unknown reason
                      java.lang.NullPointerException
                      FATAL 2017-05-22 09:54:12,225

                      and on restart.......

                      INFO 2017-05-22 09:54:34,558 (com.serotonin.m2m2.Main.main:82) - Starting Mango 2.8.8 with Schema Version: 13
                      INFO 2017-05-22 09:54:35,153 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'controlcore', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,172 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'opcda', v1.7.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,174 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'openv4j', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,175 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'serial', v1.3.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,178 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'graphicalViews', v1.7.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,193 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'log4JReset', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,194 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'vmstat', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,198 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dashboards', v3.3.1 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,238 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dataPointDetailsView', v1.1.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,241 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'excelReports', v1.1.2 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,245 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'ssh', v1.2.1 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,247 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'http', v1.6.2 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,250 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'asciiFile', v1.3.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,252 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'persistent', v1.7.2 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,255 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'jspViews', v2.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,259 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'virtualDS', v1.6.1 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,262 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dataImport', v1.5.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,264 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'log4jDS', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,267 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sqlConsole', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,269 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sstTheme', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,269 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'egauge', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,272 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'mangoNoSqlDatabase', v1.3.6 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,274 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'maintenanceEvents', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,276 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'pop3', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,279 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'mbus', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,281 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dnp3', v1.7.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,284 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'reports', v2.3.2 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,286 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'loggingConsole', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,289 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sqlds', v1.7.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,291 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dataFile', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,294 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'jsonFileImport', v1.2.2 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,296 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sstGraphics', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,299 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'pointLinks', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,302 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'watchlists', v1.8.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,305 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'templateConfig', v1.1.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,308 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'internal', v1.6.2 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,310 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'onewire', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,312 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'BACnet', v2.3.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,314 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'mangoApi', v1.2.1 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,316 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'modbus', v1.8.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,318 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'scheduledEvents', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,320 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'scripting', v1.2.1 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,322 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sstGlobalScripts', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,324 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'envcands', v1.2.1 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,325 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'TCPIP', v1.2.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,327 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'meta', v2.3.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,329 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'snmp', v1.6.0 by Infinite Automation Systems Inc.
                      INFO 2017-05-22 09:54:35,848 (com.serotonin.m2m2.Lifecycle.initialize:216) - Initializing Spring Object Mapper
                      INFO 2017-05-22 09:54:36,314 (com.serotonin.m2m2.Lifecycle.loadLic:471) - Checking license...
                      ERROR 2017-05-22 09:54:36,417 (com.serotonin.m2m2.Lifecycle.freemarkerInitialize:596) - Exception defining Freemarker template directory
                      java.io.FileNotFoundException: /opt/mango/ftl does not exist.
                      at freemarker.cache.FileTemplateLoader$1.run(FileTemplateLoader.java:125)
                      at java.security.AccessController.doPrivileged(Native Method)
                      at freemarker.cache.FileTemplateLoader.<init>(FileTemplateLoader.java:122)
                      at freemarker.cache.FileTemplateLoader.<init>(FileTemplateLoader.java:108)
                      at com.serotonin.m2m2.Lifecycle.freemarkerInitialize(Lifecycle.java:583)
                      at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:283)
                      at com.serotonin.m2m2.Main.main(Main.java:115)
                      INFO 2017-05-22 09:54:36,433 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:42) - Initializing H2 connection manager
                      INFO 2017-05-22 09:54:36,957 (com.infiniteautomation.nosql.MangoNoSqlProxy.initialize:69) - Starting MangoNoSql Database
                      INFO 2017-05-22 09:54:36,991 (com.infiniteautomation.tsdb.impl.IasTsdbImpl.<init>:139) - Database started
                      INFO 2017-05-22 09:54:37,070 (com.infiniteautomation.tsdb.impl.IasTsdbImpl.<init>:168) - Empty dir delete took 48ms
                      INFO 2017-05-22 09:54:37,535 (com.serotonin.m2m2.rt.RuntimeManager.initialize:141) - Starting 0 Publishers...
                      INFO 2017-05-22 09:54:37,535 (com.serotonin.m2m2.rt.RuntimeManager.initialize:153) - 0 Publisher's started in 1ms
                      INFO 2017-05-22 09:54:39,980 (com.serotonin.m2m2.web.mvc.spring.security.RestSecurityConfiguration.configure:80) - Core allowing full access to URL: /login.htm
                      INFO 2017-05-22 09:54:40,166 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:31) - Mango Automation context starting
                      INFO 2017-05-22 09:54:40,167 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:39) - Mango Automation context started
                      WARN 2017-05-22 09:54:40,792 (org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandlers:115) - Neither 'urlMap' nor 'mappings' set on SimpleUrlHandlerMapping
                      INFO 2017-05-22 09:54:41,519 (com.serotonin.m2m2.web.mvc.rest.v1.ModbusDiscoveryRestController.<init>:54) - Creating Discovery Rest Controller
                      INFO 2017-05-22 09:54:41,560 (com.serotonin.m2m2.web.mvc.rest.v1.DataPointRestController.<init>:69) - Creating Data Point Rest Controller.
                      INFO 2017-05-22 09:54:41,577

                      1 Reply Last reply Reply Quote 0
                      • phildunlapP
                        phildunlap
                        last edited by

                        It looks like you also deleted /opt/mango/ftl

                        You could copy this directory from a complete Mango

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post