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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    How long should a Mango system update take?

    Mango Automation general Discussion
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    • phildunlapP
      phildunlap
      last edited by phildunlap

      You can migrate your data very easily on the /mango_no_sql.shtm page, the dark stack of cylinders icon.

      You'll need to update your license, as it shuts Mango down every eight hours if it isn't licensed.

      H2 connection string is in the help bubble, but is org.h2.Driver and the other connection settings can be found in your env.properties, but you'll need to replace ${ma.home} with /path/to/Mango

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      • P
        Phillip Weeks
        last edited by Phillip Weeks

        OK I will upgrade the system to 2.8.8 first and this will give me the debug log change for the history correct? Which was the one reason I wanted to upgrade in the first place so I can see history results.
        I'm putting enterprise into the same opt/mango directory

        • reapply the licence.
        • restore the database backup OR can I just drop in the database from the system I just broke?
        • convert the database to noSQL
        • backup
          Is this the right approach?
        1 Reply Last reply Reply Quote 0
        • phildunlapP
          phildunlap
          last edited by phildunlap

          No, perhaps I should have been more clear. I made the change but we didn't release it yet. I also made the history generation a little more efficient (but from what we know now, I think using SQL for the pointValues table is the problem). Also I did that in the 3.x stream.

          I would personally restore your systems using a JSON backup into a new database and then migrating the data in. I see no problem using the existing database in place. I don't believe its pointValues table will be purged by the NoSQL module, so that will just linger, but to what detriment I couldn't specifically say. You could manually purge it yourself at the sql console, as well, and in time the database file may shrink.

          Edit: You will probably need to email us about the license.

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          • P
            Phillip Weeks
            last edited by Phillip Weeks

            OK Phil I have enterprise v back up and the last backup database restored however curiously dashboards that were working before are not now rendering anything on the serial charts or the pie charts? Is there a licensing issue here as well? Or does noSQL require a different query format?

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            • phildunlapP
              phildunlap
              last edited by

              Did you do the data migration i mentioned two posts ago? Did its status report complete?

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              • P
                Phillip Weeks
                last edited by

                Yes I am almost finished. I realized the safest way was your json method and then we have a clean noSQL db. So one by one I am adding the datasources back and then syncing the es data back and then we will see if there is a speed difference as I will do those metapoint histories again. I changed some of the scripts so it will sync everything.

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                • P
                  Phillip Weeks
                  last edited by Phillip Weeks

                  Successfully imported 60 million records into the noSQL db. :)

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                  • P
                    Phillip Weeks
                    last edited by

                    Does recalculating history cause duplicate values to be created or will it update the existing value?

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                    • phildunlapP
                      phildunlap
                      last edited by

                      You cannot have two values for the same point at the same time in the NoSQL system, so it updates.

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                      • P
                        Phillip Weeks
                        last edited by

                        Phil, I had everything imported into our cloud server and into noSQL (62 million timevalues and another 40 million meta points on those all in over the weekend and I was cleaning up junk files on the server when I accidentally deleted several files in the mango directory!! Oh no. I killed the process and restored the missing files and Mango kept running and all the data appeared normal but I was worried because at least one file was in the database folder but not read only and a mango restart would likely treat the db as corrupt so I did full backup. This morning I restarted and yes it gave me a new db and everything gone. So now I'm trying restore and version 2.8.8. it saved a complete backup in the backup folder but restore -> get backups does not populate the listbox with the backup files in this folder and all dir info is correct. Any ideas?

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                        • phildunlapP
                          phildunlap
                          last edited by

                          Hi Phillip,

                          Whoa. You are using the H2 restore tool ("SQL database backup" section of system settings, must press "Get backups" to populate the list)? And you have a Mango/backup/core-database-H2*.zip file? Or, do you have a Mango-Configuration-*.json file? Might want to just post the ls of your Mango/backups directory

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                          • P
                            Phillip Weeks
                            last edited by

                            Yes I asked it to do a full backup over night and
                            this is it... and it is in the back folder and I click get backups but nothing shows in the listbox..

                            0_1495484961391_upload-7e866d9c-49fa-4eac-b366-99958efa0943

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                            • phildunlapP
                              phildunlap
                              last edited by

                              Hmm. Well, it looks like you have a JSON backup and a NoSQL data backup. The JSON can be imported through the emport tools, then you can use the "Restore Database" tab on the /mango_no_sql.shtm page to get the data back. You may wish to post a picture of your SQL Database backup settings. I would guess either Mango wasn't running at the time the backup was set for, or it isn't configured to do H2 backups.

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                              • phildunlapP
                                phildunlap
                                last edited by

                                Whoops! I appear to have overlooked something. You do need to have the point ids to be able to restore this way. What happened to your existing H2 database? If it is gone entirely, you may need to look either further back to get the data point ID to XID set from your database prior to this process, or you'll have to start over.

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                                • P
                                  Phillip Weeks
                                  last edited by Phillip Weeks

                                  Not sure but I did change the backup type from incremental to full last night and mango was running all night with no issues. And all data was there this morning. It was lunchtime today that I restarted mango and that's when it cleared out the database. Which I half expected to be honest. (

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                                  • P
                                    Phillip Weeks
                                    last edited by Phillip Weeks

                                    No no I started with a fresh noSQL database and imported the json structure then imported 62 million data values from the two ES boxes then I ran meta data on these for another 40 million timevalues. So the old db was gone from the start.

                                    Does mango inspect the backup file integrity before listing it because if a file or database subfolder was missing, would that not cause a faulty backup in itself?

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                                    • phildunlapP
                                      phildunlap
                                      last edited by

                                      Hmm. Nothing would have removed your database. Has your env.properties file changed?

                                      ls Mango/databases
                                      du -sh Mango/databases/*

                                      Do you have any errors while starting Mango?

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                                      • P
                                        Phillip Weeks
                                        last edited by

                                        It appears there are 400mb under the database folder..
                                        du -sh results
                                        516K databases/mah2.h2.db
                                        483M databases/mangoTSDB
                                        8.0K databases/reports

                                        0_1495488223931_upload-9e666d05-d822-4d58-beea-167be1f39c28

                                        0_1495488401083_upload-422a79fe-e3b2-48ae-a778-1fa54a6df7b3

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                                        • phildunlapP
                                          phildunlap
                                          last edited by

                                          512kB does seem small for an H2 database, but it doesn't make sense to me how your H2 database would have been removed, unless you removed it. So, you have no datapoints at all in the system? Are you sure the db.url in your env.properties didn't change? Do you have an mah2 file somewhere else in your Mango/ directory?

                                          Without an H2 backup you cannot restore the point IDs and will be forced to import the data again.

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                                          • P
                                            Phillip Weeks
                                            last edited by Phillip Weeks

                                            I did not physically remove it ... but is entirely possible I just have no clue what I am doing. To get a clean noSQL database I simply erased everything in the database folder and started mango. I assumed it would work as it did with the mysql version and create a new db on restart. But after I imported all the records I did further meta calculations and all the data was showing up on the watchlists.

                                            the ma.log shows the last shutdown and restart and it seems to indicate the database directory was empty on restart..

                                            ERROR 2017-05-22 09:54:12,029 (com.serotonin.m2m2.meta.MetaPointLocatorRT.execute:311) -
                                            java.lang.NullPointerException
                                            FATAL 2017-05-22 09:54:12,049 (com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointWrittenEntry.writeBatch:504) - Should never happen, data loss for unknown reason
                                            java.lang.NullPointerException
                                            FATAL 2017-05-22 09:54:12,050 (com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointWrittenEntry.writeBatch:504) - Should never happen, data loss for unknown reason
                                            java.lang.NullPointerException
                                            FATAL 2017-05-22 09:54:12,224 (com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointWrittenEntry.writeBatch:504) - Should never happen, data loss for unknown reason
                                            java.lang.NullPointerException
                                            FATAL 2017-05-22 09:54:12,225

                                            and on restart.......

                                            INFO 2017-05-22 09:54:34,558 (com.serotonin.m2m2.Main.main:82) - Starting Mango 2.8.8 with Schema Version: 13
                                            INFO 2017-05-22 09:54:35,153 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'controlcore', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,172 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'opcda', v1.7.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,174 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'openv4j', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,175 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'serial', v1.3.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,178 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'graphicalViews', v1.7.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,193 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'log4JReset', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,194 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'vmstat', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,198 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dashboards', v3.3.1 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,238 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dataPointDetailsView', v1.1.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,241 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'excelReports', v1.1.2 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,245 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'ssh', v1.2.1 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,247 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'http', v1.6.2 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,250 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'asciiFile', v1.3.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,252 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'persistent', v1.7.2 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,255 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'jspViews', v2.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,259 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'virtualDS', v1.6.1 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,262 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dataImport', v1.5.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,264 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'log4jDS', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,267 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sqlConsole', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,269 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sstTheme', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,269 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'egauge', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,272 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'mangoNoSqlDatabase', v1.3.6 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,274 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'maintenanceEvents', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,276 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'pop3', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,279 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'mbus', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,281 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dnp3', v1.7.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,284 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'reports', v2.3.2 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,286 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'loggingConsole', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,289 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sqlds', v1.7.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,291 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'dataFile', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,294 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'jsonFileImport', v1.2.2 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,296 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sstGraphics', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,299 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'pointLinks', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,302 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'watchlists', v1.8.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,305 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'templateConfig', v1.1.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,308 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'internal', v1.6.2 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,310 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'onewire', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,312 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'BACnet', v2.3.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,314 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'mangoApi', v1.2.1 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,316 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'modbus', v1.8.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,318 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'scheduledEvents', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,320 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'scripting', v1.2.1 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,322 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'sstGlobalScripts', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,324 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'envcands', v1.2.1 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,325 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'TCPIP', v1.2.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,327 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'meta', v2.3.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,329 (com.serotonin.m2m2.Main.loadModules:416) - Loading module 'snmp', v1.6.0 by Infinite Automation Systems Inc.
                                            INFO 2017-05-22 09:54:35,848 (com.serotonin.m2m2.Lifecycle.initialize:216) - Initializing Spring Object Mapper
                                            INFO 2017-05-22 09:54:36,314 (com.serotonin.m2m2.Lifecycle.loadLic:471) - Checking license...
                                            ERROR 2017-05-22 09:54:36,417 (com.serotonin.m2m2.Lifecycle.freemarkerInitialize:596) - Exception defining Freemarker template directory
                                            java.io.FileNotFoundException: /opt/mango/ftl does not exist.
                                            at freemarker.cache.FileTemplateLoader$1.run(FileTemplateLoader.java:125)
                                            at java.security.AccessController.doPrivileged(Native Method)
                                            at freemarker.cache.FileTemplateLoader.<init>(FileTemplateLoader.java:122)
                                            at freemarker.cache.FileTemplateLoader.<init>(FileTemplateLoader.java:108)
                                            at com.serotonin.m2m2.Lifecycle.freemarkerInitialize(Lifecycle.java:583)
                                            at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:283)
                                            at com.serotonin.m2m2.Main.main(Main.java:115)
                                            INFO 2017-05-22 09:54:36,433 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:42) - Initializing H2 connection manager
                                            INFO 2017-05-22 09:54:36,957 (com.infiniteautomation.nosql.MangoNoSqlProxy.initialize:69) - Starting MangoNoSql Database
                                            INFO 2017-05-22 09:54:36,991 (com.infiniteautomation.tsdb.impl.IasTsdbImpl.<init>:139) - Database started
                                            INFO 2017-05-22 09:54:37,070 (com.infiniteautomation.tsdb.impl.IasTsdbImpl.<init>:168) - Empty dir delete took 48ms
                                            INFO 2017-05-22 09:54:37,535 (com.serotonin.m2m2.rt.RuntimeManager.initialize:141) - Starting 0 Publishers...
                                            INFO 2017-05-22 09:54:37,535 (com.serotonin.m2m2.rt.RuntimeManager.initialize:153) - 0 Publisher's started in 1ms
                                            INFO 2017-05-22 09:54:39,980 (com.serotonin.m2m2.web.mvc.spring.security.RestSecurityConfiguration.configure:80) - Core allowing full access to URL: /login.htm
                                            INFO 2017-05-22 09:54:40,166 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:31) - Mango Automation context starting
                                            INFO 2017-05-22 09:54:40,167 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:39) - Mango Automation context started
                                            WARN 2017-05-22 09:54:40,792 (org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandlers:115) - Neither 'urlMap' nor 'mappings' set on SimpleUrlHandlerMapping
                                            INFO 2017-05-22 09:54:41,519 (com.serotonin.m2m2.web.mvc.rest.v1.ModbusDiscoveryRestController.<init>:54) - Creating Discovery Rest Controller
                                            INFO 2017-05-22 09:54:41,560 (com.serotonin.m2m2.web.mvc.rest.v1.DataPointRestController.<init>:69) - Creating Data Point Rest Controller.
                                            INFO 2017-05-22 09:54:41,577

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