Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

  • When asking for support, please include the following information, even if you have posted about your system in the past:

    • Mango Core version
    • Mango API module version
    • Mango UI module version
    • Your platform and version (e.g. Windows 10, iOS 9)
    • Your browser and version (e.g. Chrome 56)

    If you do not include this information we will assume you are running the latest version of our software and modules.