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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Using Contemporary Controls BASgatewayLX

    Hardware
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      btrombo
      last edited by

      I'm trying to setup a Contemporary Controls BASgatewayLX. This is a device that converts Modbus RTU to BACnet IP. I have contacted them to verify my device is setup properly but when trying to add a new data source and the data points as BACnet IP I get the following error: "Data point type mismatch to datasource type, unable to save."

      I'm unsure how to proceed past this. The exact steps I took are:

      1. Create data source of type BACnet IP.
      2. Use the whois command to find my device.
      3. Use the poll button(not sure the correct term but shows all the data points)
      4. I can see all the data points and their values but when I click the add point I get the error described above.
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