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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Alarm Sound Silencing

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    • M
      mjbcomputers last edited by

      It would be nice if once you silence an alarm, then switch to another page, the alarm would stay silenced unless a new alarm show up. Currently, if I silence an alarm, and move to another screen, the alarm starts to “ding” again.

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      • M
        mlohbihler last edited by

        The question is: when would you then start hearing the alarm again? Once the event is taken care of, users are unlikely to remember to turn the sound back on.

        Best regards,
        Matthew

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        • M
          mjbcomputers last edited by

          The SCADA systems I have used will alarm for each new event. If you click the alarm indictor you are taken to a list of active alarms. Once you are viewing the active alarms, you can silence the individual alarm. If all individual alarms are silenced, there is no more noise. If a new event shows up, the alarm then goes off.

          Or, once you click silence, it is silenced until a new alarm is triggered (change) or the event goes back to a normal state and does not sound until it is retriggered.

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          • M
            mlohbihler last edited by

            This will be in version 1.6.0

            Best regards,
            Matthew

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