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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Fail to upgrade 2.8.4 due to versioning problem

    MangoES Hardware
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    • D
      Desmond
      last edited by Desmond

      While upgrading to the core 2.8.4, i have encountered error message pop up.
      Refer to photo for details of error and GUI.

      0_1484880272136_ErrorMsg1.jpg
      0_1484880399992_ErrorMsg2.jpg

      Kindly advise what should I do to resolve the problem.

      Thank you.

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      • phildunlapP
        phildunlap
        last edited by

        Hi Desmond,

        An UnknownHostException means it could not resolve the URL. It means either the DNS is not configured or not working properly. You can resolve the problem by ensuring your gateway is resolving URLs and that you have internet access from the computer running Mango (i.e. at the command line does ping www.google.com work?)

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