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    The data points page's history stop updating the data

    Mango Automation general Discussion
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    • J
      jackchang
      last edited by

      Hello, I setup a site to record the sensor's data about half month. today I found the data points page's history stop updating the data's value. It's stop the yestoday's value, PLS see below:

      0_1479133693433_mango_history_stop.PNG

      What's problem with this?

      BR,
      Jack Chang

      J 1 Reply Last reply Reply Quote 0
      • J
        jackchang @jackchang
        last edited by

        @jackchang undefined0_1479134591891_mango_history_stop.PNG

        1 Reply Last reply Reply Quote 0
        • phildunlapP
          phildunlap
          last edited by

          Hi jackchang,

          Can you confirm that there is space left on the disk?

          Have you checked your logs for error messages? You can post them here by dragging the file into your response.

          J 1 Reply Last reply Reply Quote 0
          • J
            jackchang @phildunlap
            last edited by

            @phildunlap 0_1479169009551_log1115-1.PNG 0_1479169014494_log1115-2.png

            Hello Phil,

            I install Mango in C drive, the space is enough. PLS check the snap picture.

            Where is the logs file?

            BR,
            Jack Chang

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            • J
              jackchang
              last edited by

              Hello Phil,

              I found out why this happened:

              I installed windows service, I didn't changed the path below:

              0_1479209516762_log1115-3.PNG

              I corrected it and now Mango works ok.

              Many thanks!
              Jack Chang

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              • phildunlapP
                phildunlap
                last edited by phildunlap

                Nice, thanks for sharing your solution!

                I am somewhat surprised that could possibly find the old data but not record the new. Your Mango log files are at Mango/logs/ and the Mango log is ma.log. I have seen some people whose logs are in Mango/bin/logs/ on Windows.

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