<![CDATA[webpage navigation error on help.infiniteautomation.com while using iPhone and iPad.]]>Hi,
I have encountered webpage navigation errors as shown below screenshot. It happens after a couple successful navigations on the various links on the left
hand side.!
0_1565014138836_5eb3a081-9ab5-49b1-8d4b-e456a8045931-IMG_28AAC92139EC-1.jpeg IMG_28AAC92139EC-1.jpeg

The link when this happens is 'https://help.infiniteautomation.com/second-dropdown'.

my iPhone has iOS 12.3.2 and my iPad has iOS 12.3.1. I use Safari on both devices.

Thanks.

]]>https://forum.mango-os.com/topic/4376/webpage-navigation-error-on-help-infiniteautomation-com-while-using-iphone-and-ipadRSS for NodeWed, 13 May 2026 18:57:51 GMTMon, 05 Aug 2019 14:00:12 GMT60<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Wed, 14 Aug 2019 09:15:03 GMT]]>@phildunlap
good on you, Phil.
it is working.
Thanks.

]]>https://forum.mango-os.com/post/23105https://forum.mango-os.com/post/23105Wed, 14 Aug 2019 09:15:03 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Tue, 13 Aug 2019 17:11:40 GMT]]>Alright, this should be resolved. Thanks again for bringing it to our attention!

]]>https://forum.mango-os.com/post/23096https://forum.mango-os.com/post/23096Tue, 13 Aug 2019 17:11:40 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Mon, 12 Aug 2019 19:20:17 GMT]]>Haven't quite figured it out yet, but the menus can be opened if you click and drag off the item before releasing. So, at least there is temporarily a work-around!

]]>https://forum.mango-os.com/post/23089https://forum.mango-os.com/post/23089Mon, 12 Aug 2019 19:20:17 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Mon, 12 Aug 2019 13:01:41 GMT]]>I was able to reproduce the problem, thanks for the further information and clear reproduction steps. It looks like it probably is something we have control over, so we will attempt to resolve it. Thanks for bringing this to our attention!

]]>https://forum.mango-os.com/post/23084https://forum.mango-os.com/post/23084Mon, 12 Aug 2019 13:01:41 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Sat, 10 Aug 2019 02:02:03 GMT]]>@joelhaggar
Hi, Joel
I think I have figured out where it happens. Please see my below screenshot:

On my PC or iMac, when I click the area (circled by the red eclipse) or the black right arrow (circled in green), it shows the child items below it with no error message.
But when use my iPhone or iPads (all on latest iOS), if I click on the area (circled by the red eclipse), that is where the error occurs. However, if I manage to click on the black right arrow (circled in green), those child items show up ok. I tried the website on an Android phone, I had the same problem but the child items did appear for a second or also then the error message.

I hope the above can help you reproduce the problem.

Thanks.

0_1565402605316_IMG_A70C7C38381A-1.jpeg

]]>https://forum.mango-os.com/post/23080https://forum.mango-os.com/post/23080Sat, 10 Aug 2019 02:02:03 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Thu, 08 Aug 2019 14:53:24 GMT]]>That is strange. I've had reports of this before but it's working fine on my iPhone running the latest OS. That link you posted is basically a bad link so will never work. I'm just going to help.infiniteautomation.com and then navigating from there. I did notice that the full documentation menu shows up at the very bottom of the page.

]]>https://forum.mango-os.com/post/23065https://forum.mango-os.com/post/23065Thu, 08 Aug 2019 14:53:24 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Tue, 06 Aug 2019 09:46:02 GMT]]>@phildunlap
Hi, Phil
I encountered the problem when I click on left hand side help documentation navigation different items a few times, then it just happens.

]]>https://forum.mango-os.com/post/23028https://forum.mango-os.com/post/23028Tue, 06 Aug 2019 09:46:02 GMT<![CDATA[Reply to webpage navigation error on help.infiniteautomation.com while using iPhone and iPad. on Mon, 05 Aug 2019 17:27:44 GMT]]>Hi cwangv,

Hmm. That seems like it would be an issue with the website platform. If you can get me clear reproduction steps I could attempt to look into it, but click around a lot on an iPhone by itself isn't a lot to go on.

]]>https://forum.mango-os.com/post/23024https://forum.mango-os.com/post/23024Mon, 05 Aug 2019 17:27:44 GMT