<![CDATA[iOS 12.2 Problem]]>Hi,

today I checked Mango 3.5.6 with Safari and Chrome on iOS 12.2.
It doesn't work correct, only the charts working, animated point-values in SVGs and dashboards are showing nothing...

No problems with any browser on mac, windows or linux OS.

Any solutions for this bug?

]]>https://forum.mango-os.com/topic/4187/ios-12-2-problemRSS for NodeSun, 12 Jul 2026 02:20:36 GMTMon, 29 Apr 2019 20:57:22 GMT60<![CDATA[Reply to iOS 12.2 Problem on Thu, 02 May 2019 15:34:20 GMT]]>@ralf said in iOS 12.2 Problem:

I don't understand why this bug only exist with iOS.

iOS / Safari don't exactly have a great track record when it comes to web standards.

Unfortunately this does seem to be a bug in Safari, see here - https://stackoverflow.com/questions/37898048/websocket-network-error-osstatus-error-9807-invalid-certificate-chain

Since the message there says "Invalid certificate chain" it might be worth checking your certificate using a site like https://www.ssllabs.com/ssltest/

PS I would recommend you to try a different browser but I don't think it will make any difference as Apple in its infinite wisdom prohibits using anything than its own Safari browser engine on iOS, so Chrome on on iOS is a basically a skinned version of Safari.

]]>https://forum.mango-os.com/post/22021https://forum.mango-os.com/post/22021Thu, 02 May 2019 15:34:20 GMT<![CDATA[Reply to iOS 12.2 Problem on Thu, 02 May 2019 09:14:22 GMT]]>I have not had this problem before on an Ipad, don't really have one to test ATM but you could maybe do some troubleshooting like putting your pad on a WiFi with a different ISP or hotspot from a different mobile provider.
BTW this probably won't be your last frustration when it comes to IOS and browsers.

]]>https://forum.mango-os.com/post/22013https://forum.mango-os.com/post/22013Thu, 02 May 2019 09:14:22 GMT<![CDATA[Reply to iOS 12.2 Problem on Wed, 01 May 2019 20:43:37 GMT]]>Hi Jared,

yes, I connect to Mango over the internet and https is enabled.
I don't understand why this bug only exist with iOS. If the reason is Websocket or ISP, why it works with Android, WIN and Mac?

]]>https://forum.mango-os.com/post/22005https://forum.mango-os.com/post/22005Wed, 01 May 2019 20:43:37 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 15:55:39 GMT]]>Are you connecting to Mango over the internet? Do you have HTTPS enabled? We see this most commonly when there is an ISP transparent proxy which doesn't handle WebSockets correctly.

]]>https://forum.mango-os.com/post/21996https://forum.mango-os.com/post/21996Tue, 30 Apr 2019 15:55:39 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 13:09:59 GMT]]>Hi CraigWeb,

thank you, my answers:

  • Did this stop working after an upgrade? -> No upgrade.
  • Did it ever work? -> this is the first time I check Mango with an iPad.
  • Do the standard dashboards such as watchlists work properly? -> No, no values and timestamps, only Device Name and Name are visible.

Here are the screen-shots:

Mango Dashboard PC:

0_1556629314443_59f88c55-9c6a-4832-a3a1-9fae764e3422-image.png

Mango Dashboard iPad Pro iOS 12.2:

0_1556629464674_0c3563b1-0e06-4013-afd4-6607d2644c60-image.png

Own Dashboard PC:

0_1556629686574_4752455a-7d06-48f3-affe-06b6ad96e1ea-image.png

Own Dashboard iPad:

0_1556629767521_47d28853-2921-45c4-a299-063af0080189-image.png

Watchlist PC:

0_1556630358657_4ac1f9b5-5445-4f94-a47e-202a94e5c968-image.png

Watchlist iPad:

0_1556630439389_6d407fe7-bcd8-4fbe-8d06-ce5b4f527c58-image.png

]]>https://forum.mango-os.com/post/21992https://forum.mango-os.com/post/21992Tue, 30 Apr 2019 13:09:59 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 12:08:45 GMT]]>Will have to wait and see what Jared says, if you could give any more information it would only help.

Screen-shots from your iPad?
Did this stop working after an upgrade?
Did it ever work?
Is it only on custom dashboards?
Do the standard dashboards such as watchlists work properly?

]]>https://forum.mango-os.com/post/21990https://forum.mango-os.com/post/21990Tue, 30 Apr 2019 12:08:45 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 11:38:15 GMT]]>No, everything necessary open.
The strange thing is, that with windows or mac or android OS there is all ok, the svg and the ma-point-values are showing the live values.
With iOS 12.2 only the charts are working...

]]>https://forum.mango-os.com/post/21989https://forum.mango-os.com/post/21989Tue, 30 Apr 2019 11:38:15 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 10:36:58 GMT]]>Is your server by any chance behind a reverse proxy or firewall? Something is blocking web socket connections which is what the <ma-point-value> and other components use to show the live value.

]]>https://forum.mango-os.com/post/21988https://forum.mango-os.com/post/21988Tue, 30 Apr 2019 10:36:58 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 10:07:06 GMT]]>Hi CraigWeb,

that's right, sorry...

ma.log:

WARN 2019-04-29T11:33:49,073 (com.infiniteautomation.mango.rest.v2.ServerRestV2Controller.postClientError:223) - Client error
[user=admin, cause=<marker inkscape:isstock="true" style="overflow:visible" id="marker4475" refX="0" refY="0" orient="auto" inkscape:stockid="TriangleInM">, location=https://www.8.8.8.8:8443/ui/zt/ezr/ezr/5og, userAgent=Mozilla/5.0 (iPad; CPU OS 12_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1 Mobile/15E148 Safari/604.1, language=de-DE, date=2019-04-29T11:33:45.136+02:00, timezone=Europe/Berlin]
ReferenceError: Can't find variable: google
at i (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango.js?v=1dfa5170b7822c28b0be:84:722281)
at Re (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:56645)
at ie (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:51452)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:44322)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:44339)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:44339)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:43535)
at link (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:151795)
at Re (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:56645)
at ie (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:51452)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:44322)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:43535)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:151266)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:94738)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:94875)
at $digest (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:100290)
at $apply (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:102474)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:124802)
at completeTask (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:122758)
at null (https://www.8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango~ngMangoServices.js?v=0f03d20f7b30b4a597f9:78:34337)

Safari:

[Error] WebSocket network error: The operation couldn’t be completed. (OSStatus error -9807.) (x2)

[Error] WebSocket network error: The operation couldn’t be completed. (OSStatus error -9807.) (x6)

[Error] Can't find variable: google

https://8.8.8.8:8443/modules/mangoUI/web/mangoUi~ngMango.js?v=1dfa5170b7822c28b0be:84
c (mangoUi~ngMango~ngMangoServices.js:72:165698)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:72:166652)
Re (mangoUi~ngMango~ngMangoServices.js:78:56668)
ie (mangoUi~ngMango~ngMangoServices.js:78:51453)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:44323)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:44340)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:44340)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:43536)
link (mangoUi~ngMango~ngMangoServices.js:78:151796)
Re (mangoUi~ngMango~ngMangoServices.js:78:56646)
ie (mangoUi~ngMango~ngMangoServices.js:78:51453)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:44323)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:43536)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:151267)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:94739)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:94876)
$digest (mangoUi~ngMango~ngMangoServices.js:78:100291)
(anonyme Funktion) (mangoUi~ngMango.js:77:15733)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:124724)
completeTask (mangoUi~ngMango~ngMangoServices.js:78:122759)
(anonyme Funktion) (mangoUi~ngMango~ngMangoServices.js:78:34338)

]]>https://forum.mango-os.com/post/21987https://forum.mango-os.com/post/21987Tue, 30 Apr 2019 10:07:06 GMT<![CDATA[Reply to iOS 12.2 Problem on Tue, 30 Apr 2019 06:06:41 GMT]]>@ralf said in iOS 12.2 Problem:

with any browser on

Hi Ralf

If things are not working there will definitely be errors in your browser's console and/or in your ma.log file that can point us to what is going wrong. Please review this document: https://help.infiniteautomation.com/reporting-bugs

Without screenshots, logs and errors, no one can really help...

]]>https://forum.mango-os.com/post/21986https://forum.mango-os.com/post/21986Tue, 30 Apr 2019 06:06:41 GMT